Lamo Times · Support

Support

Answers to the questions we hear most, and how to reach us if something's wrong.

Frequently asked questions

What is Lamo Times?: An iOS app for OMPA, the East Bay, California summer swim league. It shows boards and leaderboards, swimmer profiles with personal bests and season trends, medal time-standards, and a championship meet planner — all usable offline.
Where does the data come from, and how often does it update?: It's built from the league's own published meet results. The app ships with a full history built in, and periodically downloads an updated file with the current season's results so new meets show up without needing an App Store update.
Why is a swimmer or a meet missing?: Results only appear once the league has published them and the app has downloaded that update — a meet from the last few days may not be in yet. Occasionally a swimmer's name is entered slightly differently across meets in the official results, which the app tries to reconcile automatically; if that hasn't caught a particular case yet, let us know and we'll take a look.
How do medal time-standards and POWER scores work?: Medal time-standards are target times the league publishes that swimmers can hit to earn a medal at a meet, separate from where they finish in the race. A POWER score is a single number the app calculates to summarize how a time compares to everyone else who has swum that event in the league — a quick way to compare swims across different events and age groups on the same scale.

If something looks wrong or the app is misbehaving, try this first:

Write to hello@lamoventures.com and describe what you're seeing — a real person will reply.